Payment Options
How you can pay.
The methods we accept, how your details are protected, and what to do when a payment goes wrong.
Accepted methods
Shown at checkout, and varying slightly with your country, device and browser.
Credit & debit cards
Digital wallets
All orders are charged in US dollars (USD). Apple Pay and Google Pay appear only on devices and browsers that support them.
We do not accept cash on delivery, bank transfer, cheque or cryptocurrency. If a page or message offers you one of these as a way to pay for an Orgatics order, it did not come from us — please forward it to info@tryorgatics.com.
Security & protection
Not somewhere we cut corners.
- Encrypted end to end. Every transaction is protected by SSL/TLS encryption, so your card details can't be read in transit.
- We never see or store your card number. Payments are handled by PCI DSS compliant processors. Full card numbers never touch our systems.
- Monitored continuously. The store runs on Shopify's secure commerce platform and is kept current with prevailing security standards.
- Fraud screening. Orders are automatically screened for fraudulent activity, protecting both you and us.
How we handle the personal data attached to your order is set out in our Privacy Policy.
When you are charged
Two order types, two billing patterns.
| Order type | How billing works |
|---|---|
| One-time order | Charged once, in full, at the moment you place the order. |
| Subscription order | Charged at checkout, then automatically on the recurring schedule you selected, until you cancel. Cancel any time from the link in your order confirmation email, or by emailing us. |
Full details are in our Cancellations policy.
When something goes wrong
The three things we're asked about most.
My payment was declined
Declines are almost always issued by your bank, not by us. Before trying again, check that:
- The card number, expiry date and security code are entered correctly.
- The billing address matches what your bank holds for that card — far and away the most common cause.
- Your card is authorised for online or international purchases.
- There are sufficient funds available.
If it still declines, try a different card or wallet, or contact your bank — they can see the specific reason, and we can't.
I was charged but got no confirmation email
Check your spam and promotions folders first. If there's nothing there, email us the date and amount of the charge and we'll locate the order.
I see a charge I don't recognise
Contact us before disputing it with your bank. It is usually a recurring subscription delivery or a second order from someone in the household, and we can normally resolve it the same day.
How do refunds reach me?
Approved refunds are processed within 7 days and returned to the original payment method — we can't refund to a different card or account. Your bank may take a few more days to display it. Return conditions are in our Refund Policy.
Talk to a person.
Email us with your order number, or the date and amount of the charge if you don't have one. We won't make you jump through hoops.
info@tryorgatics.comCompany details
Sheridan, Wyoming 82801, United States
info@tryorgatics.com · FAQs · About us
These statements have not been evaluated by the Food and Drug Administration (FDA) or MHRA. This product is not intended to diagnose, treat, cure or prevent any disease. All information provided is for educational purposes only and should not be considered medical advice.