Frequently Asked Questions

Help centre

Questions,
answered plainly.

The formula, how to take it, your order, and how the guarantee actually works — without the runaround.

Orgatics softgels

The product

What exactly is Orgatics?

An oral softgel that combines high-carvacrol Mediterranean oregano oil with cold-pressed black seed oil. You swallow two softgels daily. It is designed to be absorbed and work from within, rather than being applied to a surface.

Is it a cream, an oil, or something I put on?

None of those. Orgatics is swallowed, not applied. Please don't open the softgels or put the contents on your skin or nails — undiluted oregano oil is potent and will irritate skin.

How is this different from the creams and lacquers I've already tried?

Surface treatments have to get through whatever is in front of them before they can do anything at all. Orgatics takes the opposite route: absorbed through digestion, working with your body's own processes from the inside. That is the entire design difference, and the reason people who have exhausted the topical shelf tend to end up here.

How long before I notice anything?

Give it the full 90 days. That is not a hedge — it is precisely why our guarantee runs for 90 days rather than 30. This kind of change is gradual and shows up in new growth, so a two-week verdict tells you nothing useful. Take it daily and be patient with it. Individual results vary.

Who is it for — and who is it not for?

It is made for adults who want an internal approach after surface products haven't delivered.

It is not suitable if you are pregnant or nursing, and it is not intended for anyone under 18. If you have a medical condition or take prescription medication — particularly blood thinners or diabetes medication — speak with your healthcare professional before starting.

Are there side effects?

Oregano oil is potent. Some people notice mild digestive upset, a warm sensation, or a slight herbal aftertaste in the first few days — taking the softgels with food usually settles it. If anything persists or you feel unwell, stop and speak with your healthcare professional. We would rather tell you this now than have you discover it on day two.

Can I take it alongside my medication?

Ask your doctor or pharmacist first. We can't advise on interactions with your prescriptions, and anyone who tells you a supplement is universally safe with all medication isn't being straight with you.

Taking it

How many do I take, and when?

Two softgels daily — that is one full serving. Most people take both together with a glass of water. Taking them with a meal tends to be gentler on the stomach. Don't exceed the serving on the label.

Can I open the softgel or mix it into a drink?

No. Swallow them whole. The shell is part of how the oil is delivered, and the oil inside is concentrated enough to irritate your mouth and throat if released directly.

How long does one pouch last?

Each pouch holds 60 servings' worth of softgels at one serving per day — roughly a 30-day supply taken as directed.

What if I miss a day?

Carry on as normal the next day. Don't double up to compensate. Consistency across the full 90 days matters far more than any single dose.

Ingredients & quality

What is actually in it?

Per daily serving of two softgels:

Ingredient Per serving
Oil of Oregano (Origanum minutiflorum)
6,000 mg equivalent — 300 mg of 20:1 extract
165 mg naturally occurring carvacrol
Black Seed Oil (Nigella sativa)
Cold-pressed, containing thymoquinone
200 mg

Two actives. No proprietary blend, no filler list padding out the label.

Is Orgatics vegan or vegetarian?

No. The softgel shells contain gelatin, so Orgatics is not suitable for vegans or vegetarians. We are asked this constantly and would rather answer it plainly here than have it come as a surprise.

Are there allergens I should know about?

Orgatics is free from soy, dairy, gluten and tree nuts, and is non-GMO. It does contain gelatin. If you have a specific allergy, check the full label on the pouch before taking it.

Is it tested? Where is it made?

Every batch is third-party tested for purity and potency and produced in a GMP-certified facility, without harsh solvents, artificial fillers or preservatives.

How should I store it?

Somewhere cool, dry and out of direct sunlight, with the pouch sealed between uses. Keep it out of reach of children.

Shipping & tracking

Where do you ship?

We currently ship to the United States, United Kingdom, Canada, Australia and New Zealand.

How long will my order take?
  • Orders placed before 12:00 GMT begin processing the same business day.
  • Processing: 1–3 business days, Monday to Friday.
  • Dispatch and delivery: 7–11 business days after processing.

Local customs or public holidays can add time. Full detail is in our Shipping Policy.

How do I track my order?

You get an order confirmation by email straight away, then a second email carrying your unique tracking code once the parcel is dispatched. You can also use Track your order at any time.

My order is late — what now?

If the full processing and dispatch window has passed, allow up to two extra days and check your tracking code first. If it still hasn't arrived, email info@tryorgatics.com with your order number and we'll chase it.

My parcel arrived damaged, or the wrong item came.

Photograph the parcel and its contents straight away, before doing anything else, and email the photos to info@tryorgatics.com with your order number. The photos are what let us resolve it quickly, so please don't skip them.

Returns & guarantee

What is the 90-day guarantee?

Orgatics comes with a 90-day guarantee. If the product isn't right for you, contact our team within 90 days of receiving your order and we'll help you under the terms of our Refund Policy.

What condition do returned items need to be in?

Returned items must be unopened, with the original factory seal intact, and in their original packaging. Opened pouches cannot be returned. Please read the full Refund Policy before starting a return so there are no surprises.

How do I start a return?
  • Email info@tryorgatics.com with your order number.

  • We confirm whether your items qualify and send you the return address.

  • Pack them securely and post using a tracked service, then send us the tracking code so nothing goes missing.

Return shipping is paid by the customer. There are no restocking fees.

How long do refunds take?

Refunds are processed within 7 days of us receiving and checking your return. Your bank or card issuer may then take a few more days to show the money in your account.

Subscriptions

How does the subscription work?

If you choose the subscription option at checkout you receive repeat deliveries at the frequency you select, and your saved payment method is charged automatically for each one. It renews until you cancel. If you'd prefer a single order, simply select the one-time purchase option instead.

How do I change, pause or cancel it?

You can cancel at any time. Every order confirmation email contains a link to your order — open it and manage your subscription from there.

If you can't find the email, or would rather we handled it, email info@tryorgatics.com with your order number and we'll take care of it. No hoops, no retention script.

When will I be charged for the next delivery?

On the recurring schedule you selected at checkout, counting from your original order date. If you want to cancel or change a subscription, do it before the next charge date — once a payment has processed and the order has shipped it falls under our Refund Policy like any other order.

Where can I read the full terms?

Our Cancellations policy covers subscriptions in full, and the Terms of Service cover everything else.

Still stuck?

Ask us directly.

A real person reads every message. Include your order number if you have one and we'll come back to you quickly.

info@tryorgatics.com

These statements have not been evaluated by the Food and Drug Administration (FDA) or MHRA. This product is not intended to diagnose, treat, cure or prevent any disease. All information provided is for educational purposes only and should not be considered medical advice. Individual results vary. If you are pregnant, nursing, have a medical condition, or take prescription medication, speak with your healthcare professional before using any dietary supplement.